At Cuantica Redes, we specialize in providing high-quality digital products, including network templates, automation scripts, dashboards, technical documentation, and training materials. Because our products are delivered instantly in digital format, we do not offer physical returns.
Digital Product Delivery
All purchases made through Cuantica Redes are available for immediate download or access after payment is successfully processed. Once the product has been delivered, it is considered fully received and non-returnable.
Refund Eligibility
Refunds may only be considered under the following conditions:
-
If the digital file is corrupted or cannot be accessed.
-
If the product description on our website was significantly different from the delivered item.
-
If a technical issue on our platform prevents you from accessing your purchased product.
In such rare cases, our team will review the request, and if eligible, a refund will be processed.
Non-Refundable Situations
Refunds will not be issued in the following cases:
-
Change of mind after purchase.
-
Accidental or duplicate purchases.
-
Lack of technical knowledge to use the product.
-
Issues unrelated to the functionality or delivery of the digital product.
Policy Updates
Cuantica Redes reserves the right to update or revise this Refund and Returns Policy at any time to reflect improvements in our services and compliance requirements. Customers are encouraged to review this page regularly to stay informed about any changes.